Cancelled bookings are charged according to the schedule below. Cancelled bookings cost us revenue as we are denied the chance to resell the space to others at short notice. There are NO EXCEPTIONS to this rule whatever the reason for the cancellation.

• 2 days and less notice charged at 100% of the booked time
• Between 4 days and 2 days notice charged at 50% of the booked time
• Between 7 days and 4 days notice charged at 25% of the booked time
• More than 7 days notice will incur no cancellation time

Please be careful when booking Models that they are reliable.

In general enough equipment is included within the inclusive price for most needs. The equipment inventory pages show what's included and the more specialist equipment that is not. Other exceptions to this are listed below.

• All electricity used is included provided it is for the Studio equipment. We reserve the right to make a charge for clients own, such as heavy duty Tungsten lighting. Rates for electricity within rates pages.
• Excessive use and damage of backdrop papers (see rates pages)
• Overtime charges if appicable.
• Cleaning charge if Studio has been left dirty and not "As found"
• Other than Teas and Coffee catering for Day Shoots is not included.

The Studio operates a strictly NO SMOKING policy.

It is a condition of our building insurance that smoking is prohibited, and therefore Models and Photographers found smoking may be asked to leave. There are adequate Signs around the Studio and Clients are asked to inform all present about this policy.

The Studio entrance is directly on the buildings main car park where you are allowed to smoke. A large ash tray is provided on the wall adjacent to the entrance that we ask Smokers to use.

We can accept a provisional booking but in order to be fair to all clients we must reserve the right to cancel a provisional booking if you are unable to confirm the booking immediately upon request.